Privacy Policy

At PayGamble.com (the “Site”), we value your privacy as much as you do, and we have created this Privacy Policy that ensures your peace of mind. This privacy policy (the “Privacy Policy”) sets out the basis on which we will process any personal data we collect from you or provide. Please read the following carefully to understand our views and practices regarding your data and how we will treat it. By visiting our Site, you accept and consent to the practices described in this Privacy Policy.

1. Data Protection

  1. Personal data, or personal information, means any information about a person from which that person can be identified (“Personal Data”). It does not include data where the identity has been removed (anonymous data).
  2. You may contact us with questions about how we use your Personal Data at https://www.paygamble.com/contact/

2. What and how Personal Information is Collected

About each of your visits to our Site, we might automatically collect the following information:

  1. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, your internet service provider (ISP), your device, your location, your operating system and platform and other online identifiers. While this information is non-personal, we treat it with the same level of security and afford it the protection we afford to your Personal Data. It is only used for internal analysis of user trends so that we can best optimize the Site to offer a superior online experience.
  2. If you use our Site on your mobile device, we may collect your mobile carrier information and the unique device id number.
  3. Information about your visit to the Site, including the full Uniform Resource Locators (URL) and page interaction information.
  4. Information received from cookies.
  5. The Site also uses certain analytics tools that enable the Site to collect data from analytics platforms. The Site uses both its analytics tools as well as third-party analytics providers. Information collected through data analytics includes information on the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our Sites. Please refer to Clause 6 (Cookies) of this Privacy Policy for further details on the analytics providers we use.

Opting to Receive our Newsletter or Opting Into any Promotion

When you join our email newsletter or opt-in to any promotion, we will also record your name and email address and contact you via email. You may opt out of receiving the newsletter and promotional emails from the Site by following the instructions in those emails. If you opt out, we may still send you non-promotional emails.

Contacting us

When you contact our support team for assistance with any information on the Site, we may also record all the information you provide.

3. How Your Personal Information is Used

The Site uses your personal information to:

  1. Deliver Marketing Communications – keep you updated with new information, announcements, relevant updates, and other events deemed valuable to you. You will receive any such information through email and other electronic communications only if you have opted to receive any such information before signing up. You may opt out of receiving communication by following the relevant unsubscribe link.
  2. When you enter any competitions, giveaways or sweepstakes offered by the Site, we will use your personal information to administer such programs. Personalization and Interest-based advertising – The Site runs targeted advertisements based on your personal information. This means that the Site provides you with advertisements specifically based on your interests that we would have recorded through your interactions with the Site or through information collected by analytics platforms that we use or through cookies. For more information on data analytics used to run these targeted advertisements and how you can opt-out of them, please see Clause 6 (d) of this Privacy Policy.

4. Categories of Data Held About You

The personal data collected and processed on you can be grouped into the following categories:

  • Contact Data includes residential address, email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use the Site.
  • Marketing and Communications Data includes your preferences in receiving marketing from our third parties and us and your communication preferences.

5. Cookies and Analytics

Our website uses cookies. A cookie is a small file of letters and numbers on your computer. These cookies allow us to distinguish you from other users of our website, which helps us provide a good experience when you browse our website and also allows us to improve our Site. For more information on Cookies, please see our cookie policy.

The Site also uses Analytics.

We may use Google Analytics and any other analytics providers we may use from time to time to advertise on the Site and third-party sites to you after you visit our Site. Third parties, and we like Google, use first-party cookies and third-party cookies to inform, optimize and serve ads based on your past visits to our Site:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network. We use Google Analytics’ third-party audience data such as age, gender and interests to understand the behaviour of our customers. We also work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences.

This means that you may occasionally see several advertisements on the Site or other sites you browse because we contract with Google and other companies to target our advertisements based on data they or we have collected, including data collected through cookies. These companies may also be able to collect information when you click on advertisements on the Site, which helps track and manage the effectiveness of our marketing efforts.

You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page (https://adssettings.google.com/authenticated). Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser (https://tools.google.com/dlpage/gaoptout). Google Analytics Opt-out Browser Add-on allows visitors to prevent their data from being collected and used by Google Analytics.

6. Personal Information Disclosed

  1. The Site does not trade, share, transfer or disclose any of your personal information, except as is provided in this Privacy Policy or as required by and by applicable law.
  2. We seek to partner with companies that provide services, solutions, and promotions we feel will be of value to our customers. In such instances, we will provide you with any such services, solutions, and promotions of such other companies.
  3. The Site also reserves the right to provide statistics about your use of the Site, sales, traffic, and other statistical information relating to the Site to third parties without identifying your identity.
  4. The Site may provide your data to its affiliates or related companies for legitimate business purposes.
  5. In a merger, reorganization or sale of the Site, we may transfer all recorded personal and non-personal information to all relevant third parties. In this case, the Site will inform users before personal information becomes subject to a different privacy policy.
  6. We may release your information should we be required to do so by law to comply with any legal processes.
  7. We do not provide any warranty against using your information by third-party sites linked to and from the Site.

7. Your Rights

Under certain circumstances, you have rights under data protection laws about your data:

  1. Request access to your data. You have the right to access information held about you. We shall comply with any reasonable access request. If the access request involves a disproportionate amount of work, we reserve the right to charge a fee covering the work involved in line with applicable law.
  2. Request correction of your data. This enables you to have any incomplete or inaccurate data we hold about you corrected. However, we may need to verify the accuracy of the new data you provide.
  3. Request erasure of your data. You have the right to ask us to delete any information we hold about you that is not relevant to the purpose of collecting it. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You may also request for us to delete all your data. There may be legal obligations that prohibit us from deleting all or any information held about you immediately at the request (such as Anti-Money Laundering legislation); however, we will process your request at the earliest opportunity whenever the applicable data retention period expires.
  4. Object to processing of your data. You have a right to object to our processing of personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object to where we are processing your data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, overriding your rights and freedoms.
  5. Request restriction of processing your data. This enables you to ask us to suspend the processing of your data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful, but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
  6. Request transfer of your data (data portability request). This enables you to request your data. We will provide your data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information you initially provided consent for us to use or where we used the information to perform a contract with you.
  7. Right to withdraw consent for direct marketing. You have the right at any time to change your mind about us being able to contact you with direct marketing. You can exercise your right to stop receiving direct marketing by clicking the ‘Unsubscribe’ link at the bottom of all our emails. Any withdrawal of consent for processing personal data for marketing purposes will apply to the Site only.
  8. We will retain copies of any communications you send to us (including copies of any emails) to maintain accurate records of the information we have received from you.
  9. You can also exercise your rights by contacting us at privacy@paygamble.com.

8. Protection of Children

  1. The Site is an online gambling payment information portal. As such, none of its marketing content, products, services or promotions is appropriate for children and visitors under 18 years of age (or the equivalent minimum age in the relevant jurisdiction).
  2. The Site does not knowingly solicit or collect personal data from children below 18. If the Site discovers that it has accidentally collected personal data from a child below 18, it will remove that child’s data from its records as soon as reasonably possible.
  3. The Site bears no responsibility for the actions taken by children or visitors under the age of 18 (or the equivalent minimum age in the relevant jurisdiction) based on the content found on the Site, or any of its sub-domains and pages, nor our outbound marketing campaigns (including but not limited to our email newsletter).

9. Customer Confidentiality

  1. Your personal information will only be exposed to staff members of the Site who require access to certain data to perform the functions associated with their position in the company.
  2. Your personal information is password-protected in a secure digital encryption environment.
  3. We abide by all regulations for the protection of personal information.

10. General Data Security

The Site has implemented the necessary digital and infrastructure security measures at the physical IT and data storage facilities to protect against your information’s loss, misuse, and alteration.

11. Content Conditions

  1. Due to the realities of maintaining the Site and other digital content, we cannot guarantee that all content will be accurate.
  2. For this and other reasons, the Site reserves the right to adjust and make amendments to the information contained within the Site without notice.
  3. It is worth noting that some services and promotions are subject to regulatory and jurisdictional restrictions and are therefore not available in all markets.

You must ensure that any information you respond to is valid before committing to the necessary action.

12. Changes to This Privacy Policy

Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently for any updates or changes to our privacy policy. If you do not agree with any changes, we recommend that you contact customer support.

13. Other Sites

As soon as you leave the Site or are otherwise redirected to another site (“Third Party Site”) by, for instance, clicking on an advertisement or a banner of third party brands advertised on the Site, the terms and conditions, the privacy policies and data processing practices (and which we have no control over) of the Third Party Site shall apply, and the terms and conditions of the Site and this Privacy Policy shall no longer apply to you and to any use you make on any such Third Party Site.

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